Digi Stamp QuestionsWhat is a Digi Stamp?
A Digi Stamp is the black and white artwork for the stamp in digital form so you can print it out without having to ink a stamped image. It also means you can make them bigger and smaller and print them on all sorts of paper and fabric paper.
What file type are they?
The files are all jpgs which basically means you just treat any digi stamp like you would a photo.
How do I get an image from you?
You buy them here on our website just like you do the rubber stamps but instead of getting a rubber stamp through the post, you get an email which contains links to download the images as files onto your computer.
To make sure you get the links, once you have completed the payment page, please be sure to click 'Return to Lili of the Valley' highlighted in blue. This then brings up a receipt on your screen with the links there, and also generates an order confirmation email with these in too. if you miss this, you need to email us and let us know so we can re-send the links to you.
How do I save it?
The links will either open straight away and you can save as you would any other file or they will be saved in the downloads folder on your computer so you need to find that. You will then see the files. Just right click on the image and choose 'save' and you can save it anywhere you like. Alternatively you can click copy' then go to a folder on your pc where you would like to save them, right click again and choose 'paste' - you will then have them saved on your pc and you will be able to work with the images in exactly the same way that you can work with your photos.
Why can't I open them?
The most likely reason is that you have a zipped file. This is when we have put more than one file in a folder - such as sentiments or several small images. This will have the file ending '.zip'. When you see this, once you have saved the folder, you need to 'unzip' it to extract the single files. You do this by right clicking on the folder and choosing 'Extract All'. It will then ask you where you want to save them. So either choose the place it suggests, or browse to choose somewhere else. Then click extract (or save) and all the single images and sentiments contained within that folder will be available to see and use.
Once you have saved them and unzipped them if necessary, you shouldnt have any more problems with opening them. As long as you can double click and print them out, or open them in a jpg (photo) friendly package you should be fine.
How do I make them smaller?
You can either import/insert them into a program such as word, etc where you can resize them or you can double click on them and they will open in windows photo viewer and you can print them out from there - you alter the size by choosing to print more or less on a page. You will see this in the print preview. If you experiment a bit you will find what works best for you.
If you want to open them in any card making programs you have - just save them in the same place on your pc as all the images in your card making program are saved (or just go to the folder where you have saved them) and open them in there.
How long do I have to download them? What if I miss my download links?
You have 5 days to download the links before they expire. If you haven't managed to download them in time or you didn't click to return to Lili of the Valley site, please email email@example.com and we will re-send them to you.
What are the Best Paper Choices and Colouring Mediums for Digi Stamps?When you're printing out your Digi images, you can print out on any paper you like but basically, the thicker and smoother, the better quality the image will be.
If you want to colour your images in with alcohol/marker pens, the best paper to use is smooth uncoated 'normal' printer paper - but 100g/120g will be slightly thicker and give you a better finish than the cheapest copy paper (which will still work but will be a bit flimsy).
Depending upon whether or not your printer can take the thickness you can also use any super smooth stamping card for normal stamping. We personally use this card and get a wonderful result.
If you want to colour your images in with marker pens, don't use photo paper
- either glossy or matt - the glossy won't give you a smooth colour and the matt will absorb so much of your pens' ink you'll waste it.
If you want to watercolour your images it takes trial and error to find a way to do it without the ink bleeding. Printer ink is water based so will smudge the minute you get it wet - it works wonderfully well with alcohol/marker pens but will run if you paint over it. You can try setting the ink with a hairdryer or using matt photo paper (which does cut down on some bleed) but we've never found a truly successful way to do it.
The best ways to colour you Digi stamps are with marker pens or with coloured pencils (but not the watercolour versions). You can blend your markers with the blender pen and your wax pencils with a spirit blender (such as Sansodor) - anything that doesn't use water will be fine with this kind of ink.
What is Your Angel Policy?You are allowed to sell finished cards or projects made using Lili of the Valley products for personal profit or to raise funds for charities, schools and clubs.
You are not permitted to reproduce, copy or distribute Lili of the Valley designs and products, either the physical product itself or in electronic form - this includes social networking sites and photo sharing sites. You are also not permitted to sell toppers or black and white or coloured handstamped images of Lili of the Valley stamps or sentiments.
Can I Pin Your Images to My Pinterest Boards?You are more than welcome to pin cards and projects from our website or blog onto Pinterest as long as they include our copyright watermark or the watermark from our DT members.
You can also pin our stamp images from the website for reference but ONLY IF THEY INCLUDE OUR 'COPYRIGHT PROTECTED' WATERMARK, you are not permitted to pin black and white images without the watermark or share them as digi stamps, you will be asked to remove them if you do.
We are already monitoring the situation in order to protect our artists and the integrity of our products, if any of our customers already on Pinterest (or indeed anywhere else) notice that our stamped images are being copied or shared we would be very grateful if you bring it to our attention. Any information that we get will of course be treated confidentially.
Are LOTV Stamps Rubber or Clear?Our small image and selected sentiments are unmounted rubber stamps, which are deeply etched, are very long lasting and give an excellent impression. Our A5 sentiments sets and selected small stamps sets are fantastic quality photopolymer clear stamps as it's important to see where you are stamping. They are already sticky on the back but are very tough, and tear resistant.
How Do You Stick The Stamps to the Acrylic Block?Clear stamps are already sticky on the back. The rubber ones need some glue on the back. You can use a temporary spray glue or you can use the foam, but we recommend applying Pritt Stick (a white glue stick) on the back and simply wash it off afterwards. It's not messy, is really cheap and easy to do and works everytime! Just make sure it's nice and smooth and not lumpy.
What Ink Should I Use?What Ink you use depends on what you would like to colour the stamp in with.
For Marker Pens like Promarkers or Copic Markers, you need a dye based inkpad such as 'Memento' or 'Impress', so the ink doesn't run.
For Distress Inks, Watercolour Paints and Pencils, you need a permanent inkpad such as Staz On.
What Stamp Card Do You Use?The type of stamp card that our Design Team uses depends on the medium they are colouring with but many of our images are stamped onto Super Smooth card available from Craftwork Cards here.
Any Other Questions?If your question has not been answered here, do email us at firstname.lastname@example.org or call 0113 257 8778 and we will get back to you as soon as possible.